Our Policy covers how and why we collect, use, protect and share your personal information that is collected by our agents, from our website, customer support center, mobile applications, kiosks, affiliates, and business partners.
You may review our Graham Leach Bliley Act privacy statement here.
Information We Collect and Why We Collect It
Customers use Anytime Cash products and services for alternative financial services. Enrollment is generally done at the agent location but may also be done directly with Anytime Cash kiosks, mobile applications, or through its affiliates and business partners. Your personal information collected may include identity data, biometric data, transactional data, historical data and other information required to provide you with financial services. Certain information, such as biometric data or information related to historical transactions, may be shared amongst all agents via Anytime Cash products and services.
Anytime Cash may also collect data from devices you use to engage in our products and services. This includes computers, smartphones, cellphones, or other electronic devices. The information collected may include cellular phone number, IP address, device information, location and other behavioral information. To ensure a quality experience, some services will employ “cookies” or other means of temporarily storing data on your electronic device. The cookie is transmitted to our services to simplify identity verification, transactions and may employ tracking mechanisms. If you choose to not allow the use of device information or cookies, please consult the user manuals of your electronic devices to disable this functionality.
Anytime Cash receives information from third parties that may be added to your consumer file or is used during transactions for fraud control and other purposes. If the third party discovers errors in their information about you they are legally obligated to notify us of the corrections which we also have a legal obligation to correct in your consumer file. You have the right to see your consumer file at any time and we will work with you to correct any data errors.
Your relationship with an agent is separate from and in addition to your relationship with Anytime Cash. You are responsible for understanding the agents’ policy regarding its information-gathering and sharing of information.
If you take advantage of offers and services from the affiliates and business partners of Anytime Cash, your relationship with them is separate from and in addition to your relationship with Anytime Cash. You are responsible for understanding their policies regarding information-gathering and sharing of information.
Anytime Cash, its agents, affiliates and business partners reserve the right to use enrollment and account information, biometrics, and transaction data to protect Anytime Cash agents, affiliates and business partners from fraud. Anytime Cash may elect at its sole discretion to actively pursue and prosecute those who attempt to defraud Anytime Cash products and services, its users, its merchants and financial services partners or other third parties associated with Anytime Cash. Anytime Cash reserves the right to deny and/or withdraw use of Anytime Cash’s products and services to any person for any reason consistent with law.
Your Information Is Secure
Anytime Cash uses reasonable information security measures including physical, administrative, and technical safeguards to protect your data. Information collected by Anytime Cash, or shared with us by our agents, affiliates and business partners is protected by network and data encryption, when appropriate. We enforce strict security policies to ensure that only properly authorized individuals have access to your data and this type of access is limited to only that which is required.
If you participate in an Anytime Cash product or service that requires a username and password, you are responsible for keeping that information private. Anytime Cash will apply the above safeguards to that information. If you feel that your username and/or password has been compromised, you may have them changed by contacting us.
We share personal information about you with service providers that help with our business activities, including email and text messaging service providers, marketing program managers, data analyst organizations, consumer reporting agencies, information bureaus and other companies that help us validate your identity or assist with risk management. We do not allow our service providers to use or share your personal information for any purpose other than providing us with data related to the above tasks.
Products and Services Offered by Other Businesses
We may enable other businesses to offer you products or services available through marketing arrangements with our affiliates and business partners through direct engagement with Anytime Cash. You may purchase these products and services through our agents, online or via mobile services. We indicate to you when we offer products and services on behalf of other businesses and share with these businesses personal information related to your purchase of their products and services.
Unaffiliated Third Parties
We may share your information with business partners who perform consumer reporting or marketing services for third party companies unaffiliated with Anytime Cash. Consumer reporting agencies use our data to research consumers in support of companies that provide financial services and other direct-to-consumer services. Anytime Cash may provide your information to marketing organizations who either market their products or services directly to consumers or on behalf of third party companies unaffiliated with Anytime Cash.
You may opt-out of sharing your data to unaffiliated third parties by contacting us by any of the methods listed below.
Legal Requirements and Protection of our Company
We may share your information in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of Anytime Cash, our agents, our affiliates and our business partners. Examples include:
- Protecting the safety of our employees
- Identifying and addressing fraud or financial risk
- Responding to search warrants or other valid legal inquiry
- Responding to an investigative body in the case of breach of an agreement or violation of law
In the event that all or part of our business is merged, sold or reorganized (including transfers made as part of insolvency or bankruptcy proceedings), personal information about you could be shared with the successor business. We will use reasonable measures to ensure that any successor treats your information in accordance with this Policy.
Disputes and Resolution
The Anytime Cash consumer file containing your personal information is built up over time and may include multiple sources including our agents, affiliates, business partners and service providers. As such, errors do sometimes occur. If you are notified by one of our agents, affiliates, or business partners that Anytime Cash is reporting negative or inaccurate information about you, you have the right to examine your consumer file. If you dispute the negative information, Anytime Cash will assist you with contacting the party that reported that information so you may work with them directly to resolve the dispute. If Anytime Cash is the source of the negative information, we will research the dispute with you and provide timely resolution.
You have the right to review your consumer file at any time by contacting us by any of the methods listed below.
When we send marketing communications to you, we use the following standards:
- We use an opt-in standard for phone and text messages. Opt-in means we only conduct the activity with your affirmative consent.
- We use an opt-out standard for email messages or postal mailings. Opt-out means we may contact you but will stop upon your request by any of the methods listed below.
To change your preferences, you may contact us by any of the methods listed below.
How Anytime Cash Might Contact You
Anytime Cash may periodically contact you in writing, by email or by phone to update your account information.
We may send users occasional updates on service enhancements or new products. Users are not able to unsubscribe from service announcements, because they may include important security information.
If you have contacted Anytime Cash with a question or request, we will respond using the contact information you provided when you made that request, or using the information you voluntarily provided at enrollment.
Anytime Cash may occasionally run contests or conduct surveys. Participation in these surveys or contests is voluntary.
Updating Account Information
Anytime Cash will not change your account information without your permission. If you are enrolled in any of the Anytime Cash products or services, you may update or correct your information by any of the methods listed below.
California Privacy Rights
Anytime Cash Contact Information
Telephone: (888) 332-6984
Attn: Compliance Department
1123 S Broad St
Philadelphia, PA 19147
This policy was last updated on 07/01/2019